My 2007 MBP has been with Applecare for 3 weeks. i was told it could be 7 days - 3 weeks tops. The optical drive (mashita) was not accepting CDs/DVDs. It's the 2nd faulty optical drive in the same machine; the first one went within a week of having bought the MBP. I rang Applecare who can't trace where the machine is in the system. How long does this repair normally take? They are going to charge me £47 for related software too, despite the fault being raised in May while the machine was under warranty. I am having to work on a netbook instead while I wait - not so great.
It has also had a chronic overheating problem dating back months. Applecare removed my Flash plug in (amid much ranting about how lousy Flash is) and told me the MBP is not a 'laptop' so if I use it on my lap, I'll burn myself It managed just fine until recently.....
I was told by a friend who has used mac all his working life to quit all apps, not just close them and only run one at a time. This helped some. It shouldn't be necessary though and is inconvenient. He also had me install click2flash which works fine.
I am a relative newbie and so any advice on either issue much appreciated. I am assuming that my MBP will be returned to me relatively soon, but I wish Apple would use another manufacturer for optical drives
It has also had a chronic overheating problem dating back months. Applecare removed my Flash plug in (amid much ranting about how lousy Flash is) and told me the MBP is not a 'laptop' so if I use it on my lap, I'll burn myself It managed just fine until recently.....
I was told by a friend who has used mac all his working life to quit all apps, not just close them and only run one at a time. This helped some. It shouldn't be necessary though and is inconvenient. He also had me install click2flash which works fine.
I am a relative newbie and so any advice on either issue much appreciated. I am assuming that my MBP will be returned to me relatively soon, but I wish Apple would use another manufacturer for optical drives