I hope this is the right forum for my problem....
I have an Apple iMac with 2 users. Firefox was working perfectly OK but now works on one account only. Every time I load Firefox - the administrator - it just crashes and will not load at all.
I think it happened after an add-on upgrade, but if I can't load it, how do I troubleshoot the problem?
The only route I can see is to delete Firefox entirely and reinstall from scratch - but that pre-supposes the deletion gets everything AND the problem bit.
Any input gratefully received.
Thanks
I have an Apple iMac with 2 users. Firefox was working perfectly OK but now works on one account only. Every time I load Firefox - the administrator - it just crashes and will not load at all.
I think it happened after an add-on upgrade, but if I can't load it, how do I troubleshoot the problem?
The only route I can see is to delete Firefox entirely and reinstall from scratch - but that pre-supposes the deletion gets everything AND the problem bit.
Any input gratefully received.
Thanks