cannot access a website

brendan67 · Aug 3, 2010

hi

wonder if anyone can help

i'm trying to access a website which I believe is on a wordpress server
the address is Celtic Quick News

each time I try it just times out and says cannot find the address.

I can reach it on 3g iphone and a PC

any help greatly appreciated.

regards

pigoo3 · Aug 3, 2010

For what it's worth...I had no problem connecting to that website.

- Nick

brendan67 · Aug 3, 2010

site

pigoo3 said:
For what it's worth...I had no problem connecting to that website.

- Nick

something on my macbook pro then?

regards

brendan67 · Aug 3, 2010

site

brendan67 said:
something on my macbook pro then?

regards

either that or airport because my iphone cant reach it on the network either

any clues?

regards

Rottie · Aug 3, 2010

Hi there,

If you're having trouble connecting to a website that another device is showing as "live", or "up", then the most likely cause would be your ISP's DNS servers are down, or not relaying the requests in a timely fashion.
The best solution to this is to log in to your router and change the DNS server entries that you have stored there, to either Google's DNS servers or OpenDNS (4th down on this list).

Hope this helps :Cool:

brendan67 · Aug 3, 2010

Rottie said:
Hi there,

If you're having trouble connecting to a website that another device is showing as "live", or "up", then the most likely cause would be your ISP's DNS servers are down, or not relaying the requests in a timely fashion.
The best solution to this is to log in to your router and change the DNS server entries that you have stored there, to either Google's DNS servers or OpenDNS (4th down on this list).

Hope this helps

Hi

Thank you very much

I've contacted the site owner and he confirms it's something to do with ISP and he reckons because his site has just moved servers, it'll resolve itself maybe by tomorrow. if not I'll try the dns thing but I'm not technical

kind regards

Rottie · Aug 3, 2010

Hi again,

I just did a quick rudimentary test, to see if I could access that site using my own ISP's DNS servers, which unfortunately are down at the moment.

I changed my DNS settings to use Open DNS and can now access the site without issues.

Who is your ISP and what router are you using? I may be able to give you detailled instructions on how to change your router's DNS settings.

brendan67 · Aug 3, 2010

site

Rottie said:
Hi again,

I just did a quick rudimentary test, to see if I could access that site using my own ISP's DNS servers, which unfortunately are down at the moment.

I changed my DNS settings to use Open DNS and can now access the site without issues.

Who is your ISP and what router are you using? I may be able to give you detailled instructions on how to change your router's DNS settings.

hi

thank you again

my ISP is Virginmedia i'm using Airport Express

regards

Rottie · Aug 3, 2010

brendan67 said:
hi

thank you again

my ISP is Virginmedia i'm using Airport Express

regards

Hi again,
I've spent a little while googling answers for you and unfortunately, I haven't been able to come up with too much information on which cable modem VM issue to customers.

I'm afraid the only thing I can suggest, is to give VM a call and ask them to take you through the necessary steps needed to change your DNS.

Sorry I can't be any more help.

brendan67 · Aug 3, 2010

site

Rottie said:
Hi again,
I've spent a little while googling answers for you and unfortunately, I haven't been able to come up with too much information on which cable modem VM issue to customers.

I'm afraid the only thing I can suggest, is to give VM a call and ask them to take you through the necessary steps needed to change your DNS.

Sorry I can't be any more help.

Thanks I'll do that

Kind regards

cannot access a website

brendan67

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