- Joined
- Jul 24, 2010
- Messages
- 1
- Reaction score
- 0
- Points
- 1
- Location
- British Columbia, Canada
- Your Mac's Specs
- iMac
My scanner is a "canoscan 8800F" and I was attempting to use Photoshop Elements 4 to acquire the image via the scanner. I even tried using another program, but each time I tried it, I received this message: "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 155.0.0"; another few times, I got this message: "PhotoStudio/Photoshop quit unexpectedly. Click Reopen to open the application again. Click Report to see detailed information and send a report to Apple." It's plugged in, the software/drivers are installed. Is this a common problem? Is there a way around this?