I have two laptops; one a very new MacBook Pro and one a two-year-old MacBook Pro. I use magicJack on my newer laptop all the time, but when I try and use it on the older laptop (both running Snow Leopard) it will not work.
It seems to be logging in correctly (I am asked for my magicJack email address and password), but then it hangs on
"Starting, please wait..."
after a minute or so I receive the following message:
"Please connect to the Internet and double click here [error 20]"
Error 20 seems to come up (according to magicJack) when a firewall on the computer is blocking its communication, but I have not turned on any firewall software.
It's so odd that it works on one laptop and not the other when they are both Intel and running the same operating system. Any help would be appreciated.
It seems to be logging in correctly (I am asked for my magicJack email address and password), but then it hangs on
"Starting, please wait..."
after a minute or so I receive the following message:
"Please connect to the Internet and double click here [error 20]"
Error 20 seems to come up (according to magicJack) when a firewall on the computer is blocking its communication, but I have not turned on any firewall software.
It's so odd that it works on one laptop and not the other when they are both Intel and running the same operating system. Any help would be appreciated.