I am the owner of a macbook pro that has been passed around a "fraternity house" environment for several years so you can imagine the material that must be on the drive... nothing illegal, just embarrassing I'm sure!! While upgrading the software I encountered a problem & had to erase the hard drive & reinstall the original tiger software. Still having problems & after several phone calls to apple support they have suggested I go to the apple store with the computer. My question is (cause I'm not very knowledgeable about computers) since I erased the drive when reinstalling Tiger, will the pros at the apple store still be able to access the content of what was on the drive previously (as I'm sure they will run a hard drive diagnostic)?? I'm going either way I just want to be prepared for the embarrassment if I cant avoid it!! THANKS:Blushing: