Tweetdeck & BBC iplayer

Hopefully I am the right place here.

I have tried to install both applications but they come with errors. Have said that I have both applications before now but I can't re-install now?

I am running Macbook Pro with Snow Leopard.

Many thanks in advance.

Bob

Moved to correct forum...

What errors?

I haven't used iPlayer but from what I know, it uses AIR much like TweetDeck does. Have you tried updating/re-installing AIR and then re-installing the apps?

I have attached a file, hopefully it's make sense.

View attachment problem.txt

vansmith said:

What errors?

I haven't used iPlayer but from what I know, it uses AIR much like TweetDeck does. Have you tried updating/re-installing AIR and then re-installing the apps?

Click to expand...

That log doesn't help me much (it's fairly cryptic). What error do you get when you try to install the applications? Have you re-installed Adobe AIR?

vansmith said:

That log doesn't help me much (it's fairly cryptic). What error do you get when you try to install the applications? Have you re-installed Adobe AIR?

Click to expand...

I will try Adobe Air and see that solves the problem. Have to do it tonight though.

Thanks again.

Might sound like a stupid question but how do you uninstall Adobe Air?

Keep it simple I am still a mac virgin so to speak.

http://kb2.adobe.com/cps/403/kb403150.html#removing_previous_versions_adobe_air

If that doesn't work (or the uninstaller isn't present), you're going to have to use the Terminal (/Applications/Utilities). Once that's open, paste in the following: Hit enter and then paste the following: Hit enter. This will ask for your password - enter it (nothing will appear as you type) and press enter.

See here.