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- Jun 21, 2010
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Hello everyone..I am needing some help with my grandparents new desk top mac. They had someone come out and hook it up on Friday and all was fine but we had a storm and now the printer will not recognize her computer..It is an epson printer and is hooked up with wireless.. I have went though the steps in the printer book to make sure it is connected and the test page printed out and said link was connected..And when you go to print it does show the printer that she has but it will not print ? She has called the people back out but like always you have to wait a few days and she is getting really irritated that she just bought this and can not use it..any and all suggestions will be greatly appreciated..thanks Amber