Hi all
Recently, someone managed to get Apple to change my AppleID!!
This impacted the iTunes store, AppStore and my Apple Developer account.
They'd managed to change the email address associated with my account and it was just fortunate that I had a recent iTunes receipt in my inbox.
I only noticed the issue when I tried to update some apps on my iPhone and was told that my password was incorrect. I ended up at iForgot and when I put my email address in it said the there was no such AppleID!!
I've tried to get Apple's support to tell me how it was possible for someone to acheive this so that I could identify where the breach had occurred but they won't give any information without a subpoena. They suggested that I change the password for my email account which I thought was a bit bizarre as it wasn't my email account (AFAIK) that was compromised. They did quickly put my ID back to my email address but not before the individual had purchased an iTune using the debit card associated with my iTunes account. The loss is only 79p but it could have been much worse.
I've left my account disabled at the minute as I still don't know how someone managed to make this change so it could happen again.
Has anyone else had an issue like this?
Thanks
Bill
Recently, someone managed to get Apple to change my AppleID!!
This impacted the iTunes store, AppStore and my Apple Developer account.
They'd managed to change the email address associated with my account and it was just fortunate that I had a recent iTunes receipt in my inbox.
I only noticed the issue when I tried to update some apps on my iPhone and was told that my password was incorrect. I ended up at iForgot and when I put my email address in it said the there was no such AppleID!!
I've tried to get Apple's support to tell me how it was possible for someone to acheive this so that I could identify where the breach had occurred but they won't give any information without a subpoena. They suggested that I change the password for my email account which I thought was a bit bizarre as it wasn't my email account (AFAIK) that was compromised. They did quickly put my ID back to my email address but not before the individual had purchased an iTune using the debit card associated with my iTunes account. The loss is only 79p but it could have been much worse.
I've left my account disabled at the minute as I still don't know how someone managed to make this change so it could happen again.
Has anyone else had an issue like this?
Thanks
Bill