iDVD region freeze

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Hi

I recently bought a Macbook Pro.

When I try to play movie DVDs, and box comes up requesting me to select my region. When I select a region it freezes and won't play the DVD. I have tried selecting different regions and have used multiple DVDs all to no avail.

The drive reads CDs fine.

Any suggestions?
 

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
You didn't give us much to go on..... ???? Year - model Mac, version of OS X, and did you buy the machine new or used?

But, here's what may have happened: You've run out of region selections (can only change regions 5 X). Once that happens the DVD player is locked to the last region selected. If the last region selected is not the same as the region code on the DVD you're trying to play, the DVD will refuse to play or freeze.

Regards.
 
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Just use VLC as the default player. It doesn't care about regions (though one or two people have had issues on certain machines).
 
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Sorry. I have the Mackbook Pro MC118LL/A. I bought it new, and I'm running OS X 10.6.2

I don't think the region locked up. It froze from the first time I tried, and no massage ever came up saying it was locked.

I've tried VLC, but that keeps crashing.
 

chscag

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OK. Since the machine is new and it appears to be a hardware problem with the drive itself, you may want to contact Apple support by phone (90 days free phone support) or take the machine on in to an Apple store and let the genius bar look at it. Make an appointment first before taking it on in to an Apple store.

Regards.
 

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