E
etorres769
Guest
Okay well this is the first time I try to use it, but then I looked up the problem on HP.com. This is what it gave me:
ISSUE:
Any Macintosh system that does not have native USB (such as a Beige G3 tower) may experience connectivity issues with HP Scanjet Scanners, Photosmart Digital Cameras and printers.
SOLUTION:
If running Mac OS X, please ensure that the latest version of the third-party USB PCI driver is installed on the Mac.
CAUSE:
With Macintosh systems that do not have native USB, a USB PCI card is the only option to connect USB scanners, cameras and printers. Hewlett-Packard does not fully support these products if connected to a USB PCI card. As a result, support offered through third-party USB PCI cards is on a 'best effort' basis.
Does anyone know how to fix this? Do you need anymore information to accomplish this? I thank you in advance and really appreciate your help!
Eddie
ISSUE:
Any Macintosh system that does not have native USB (such as a Beige G3 tower) may experience connectivity issues with HP Scanjet Scanners, Photosmart Digital Cameras and printers.
SOLUTION:
If running Mac OS X, please ensure that the latest version of the third-party USB PCI driver is installed on the Mac.
CAUSE:
With Macintosh systems that do not have native USB, a USB PCI card is the only option to connect USB scanners, cameras and printers. Hewlett-Packard does not fully support these products if connected to a USB PCI card. As a result, support offered through third-party USB PCI cards is on a 'best effort' basis.
Does anyone know how to fix this? Do you need anymore information to accomplish this? I thank you in advance and really appreciate your help!
Eddie