Apple Care screwed me over

Joined
Apr 4, 2010
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iPad
Sent them in a PERFECT iphone 3GS for the warranty exhange because I was having wierd pop up message (as discussed in another thread). It was definitely something wrong with their software on the phone because I know some other people currently experiencing the same thing. They charged my card $200 because they said it was wet. The phone was NEVER WET, ever, ever, it's never been out of my site, always in a safe case, and I treat it like a child. If it was wet, I told that guy on the phone then you guys got it wet, not me. Sir, we don't do that. Yeah, they screwed me and I bet they screw quite a few people. There is nothing I can do about it, nothing. If I could use curse words on this forum, you could hear what the conversation actually sounded like. Screw apple care.
 
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Your Mac's Specs
2016 Macbook Pro 512g.15" 16g.ram Ipad2Air 64gb wifi+4g Iphone 6s 64gig
I would dispute the charge on your credit card.
 
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I've read that there are, in fact, 2 "wet detectors" and Apple is supposed to check both -- the one in the headphone jack is not sufficient to determine if water got inside the logic board area. Apple has taken a lot of flak for not providing coverage for phones based on their assessment that they got wet, so I would dispute the credit card charge and call Apple, or better yet go to an Apple Store, and politely but firmly dispute the issue.
 

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