Well, Canon has left mac users out in the cold with their new line of HD camcorders. Instead of writing their own software to download movies from their camcorders, they require that you have imovie 8 or better to do so.
Of course, they don't tell you this before you buy it. They state on their website that it work with imovie but doesn't say that you need a new version. I have imovie 6 HD and thought I would be able to use it. Wrong.
And worse was the bad customer support from Michelle from Canon Customer Relations. Absolutely unapologetic and unhelpful. She says she represents the office of the president at canon, so that speak volumes of how little canon cares for mac users.
NEVER, have i bought a piece of equipment that didn't have software to make it work on a mac.
SO now i have ALL THESE MOVIES ON A CANON HD camcorder that i cannot download unless i purchase a new version of imovie.
CANON, SHAME ON YOU!
Of course, they don't tell you this before you buy it. They state on their website that it work with imovie but doesn't say that you need a new version. I have imovie 6 HD and thought I would be able to use it. Wrong.
And worse was the bad customer support from Michelle from Canon Customer Relations. Absolutely unapologetic and unhelpful. She says she represents the office of the president at canon, so that speak volumes of how little canon cares for mac users.
NEVER, have i bought a piece of equipment that didn't have software to make it work on a mac.
SO now i have ALL THESE MOVIES ON A CANON HD camcorder that i cannot download unless i purchase a new version of imovie.
CANON, SHAME ON YOU!