B
bugals
Guest
Greetings!
I recently brought my G4 12" iBook to an Apple-certified store to have a new hard drive installed. When they went to give me my computer back, I noticed that the display latch was broken--it won't close or open unless you struggle with it. The store says that the latch must have already broken when I brought it in, but I know it was not (when a worker accepted my computer when I dropped it off, he opened and closed it with ease). Does anyone know enough about iBook repair to let me know at what stage of the hard drive installation the company could have broken the display latch? I'd like some ammo/knowledge when I go and complain to the manager soon.
Thanks!
I recently brought my G4 12" iBook to an Apple-certified store to have a new hard drive installed. When they went to give me my computer back, I noticed that the display latch was broken--it won't close or open unless you struggle with it. The store says that the latch must have already broken when I brought it in, but I know it was not (when a worker accepted my computer when I dropped it off, he opened and closed it with ease). Does anyone know enough about iBook repair to let me know at what stage of the hard drive installation the company could have broken the display latch? I'd like some ammo/knowledge when I go and complain to the manager soon.
Thanks!