Norton Internet Suite Slow Connection

Joined
Mar 15, 2010
Messages
1
Reaction score
0
Points
1
Location
Philadelphia, Pennsylvania
Your Mac's Specs
iMac 27 inch, 2.66 GHz Intel Core i5, 4GB RAM, 1 TB Hard Drive
I am very new to using a Mac, just receiving my new 27 inch iMac this past Saturday. I have to agree with many people who say WOW!!!

Anyway I do (or should say did) have a problem with Norton Internet Suite (free through Comcast) causing my download speed to drop to 1-1.5Mbs, it should be 22Mbs, while my uploads remained normal (10Mbs). The reason I say did is because once I uninstalled Norton's my speeds return to normal. I guess coming from a Windows environment I feel naked without some type of protection. I was wondering if anyone knows of a work around or should I stop worrying about having some protection.

Thanks for any advice.
 
Joined
Feb 25, 2010
Messages
481
Reaction score
22
Points
18
Your Mac's Specs
Mac Pro, Power Mac G4, iMac G3, iPhone 3GS
There's a really good workaround: Get rid of that Norton thingy. It'll never do a single thing for you aside from, apparently, slow things down.
 
Joined
Mar 27, 2009
Messages
2,132
Reaction score
63
Points
48
Location
Lincoln Nebraska
Your Mac's Specs
late 08 macbook 2.0 4gig 320hdd10.7.3 32 gig iPhone 4s
There's a really good workaround: Get rid of that Norton thingy. It'll never do a single thing for you aside from, apparently, slow things down.


+1 delete that system resource eating junk !
 

bobtomay

,
Retired Staff
Joined
Dec 22, 2006
Messages
26,561
Reaction score
677
Points
113
Location
Texas, where else?
Your Mac's Specs
15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
Yep, sounds like you got it handled exactly right.

I can't think of a single good reason off-hand to load Norton, McAfee, etc. in OS X at this point in time.
 

dtravis7


Retired Staff
Joined
Jan 4, 2005
Messages
30,133
Reaction score
703
Points
113
Location
Modesto, Ca.
Your Mac's Specs
MacMini M-1 MacOS Monterey, iMac 2010 27"Quad I7 , MBPLate2011, iPad Pro10.5", iPhoneSE
Bobtomay, here is a strange one for you. Antivir Pro - The Pay Version that has Email protection.

Friend and his wife both use XP SP3 Windows machines. They are paying for FiOS. I got kind of suspicious when I did a speed test and also tested their speed downloading a large file from a fast site. No matter what on both systems they were getting 171K a second. If I hooked up either my iBook or Netbook via WiFi I got the full download speed. I got one of the computers here. Same at my house. Checked for hours for Spyware, Malware. Nothing. Found out what it was.

The Email Virus Detection in AntiVir Pro uses a LSP connected with Winsock. It was slowing down the download speed just like norton was on the OP's system! I reset Winsock taking out the LSP for Antivir and speed was back to my normal download speed! Reinstall AntiVir Pro with that email option enabled right back to the 171k a second. Another client I who I fix computers for is using Panda AntiVirus and his download speed is way below what he should be getting also. I bet it's the same issue as it has an Email LSP.

On Windows I have seen some versions of Norton totally break Winsock making the Internet totally stop working even though there is an IP. So you did the right thing getting that thing off your system! :D

In case someone wonders what an LSP is:

http://en.wikipedia.org/wiki/Layered_Service_Provider
 
Joined
Jun 22, 2008
Messages
3,343
Reaction score
213
Points
63
Location
Forest Hills, NYC
Your Mac's Specs
15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
OS X is not Windows. Get rid of the mentality, and get rid of the virus 'protection'. It's not needed. If you're paranoid, just get behind a decent firewall. I also recommend learning a bit about why it's easier to write a virus for Windows vs. OS X or for Linux in general.

And no.. it has nothing to do with market share, or people not caring about writing a virus specifically for Macs. Because believe me, if I were a in a position to do so, I'd give it a go. Imagine how much publicity there would be if OS X all of a sudden became vulnerable to a herd of viri ?

And most of all, it has to do with you being an educated user. In all my years of using Windows, I only ever used AVG on a very part time basis. I used it to scan my computer about once a month for anything, and all it would turn up were false positives. If you practice safe web surfing habits, (meaning don't go to crazy warez sites with .exe startup scripts that attack your machine and such) don't download unknown crap from p2p programs and are very aware of what is in your email, you will be FINE without those crummy programs like Norton, Macafee etc..

IMO, the companies who make those programs are in cahoot with the likes of MS. It's a purely for profit game they're playing. Say goodbye to all of that nonsense.

Doug
 
Joined
Nov 28, 2007
Messages
25,564
Reaction score
486
Points
83
Location
Blue Mountains NSW Australia
Your Mac's Specs
Silver M1 iMac 512/16/8/8 macOS 11.6
Norton's did make great software ~~ for OS 7, 8 and 9 from Disk Doctor through the AV range, but with the advent of OS X that should have seen the end of their products on a Mac.

Question! Why is it if you have Symantec AntiVirus for Mac, virus definitions are only for Windows viri?

Answer there are no viri for Mac OS X hence no mac definitions period.
 

dtravis7


Retired Staff
Joined
Jan 4, 2005
Messages
30,133
Reaction score
703
Points
113
Location
Modesto, Ca.
Your Mac's Specs
MacMini M-1 MacOS Monterey, iMac 2010 27"Quad I7 , MBPLate2011, iPad Pro10.5", iPhoneSE
Norton's did make great software ~~ for OS 7, 8 and 9 from Disk Doctor through the AV range, but with the advent of OS X that should have seen the end of their products on a Mac.

Totally agreed. The old Norton with Peter Norton on the Box was a very good product. The Mac OS version saved my data many times back in the old days with a corrupted hard drive.

Question! Why is it if you have Symantec AntiVirus for Mac, virus definitions are only for Windows viri?

Answer there are no viri for Mac OS X hence no mac definitions period.

Very good question and the proper answer at least at this point in time.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top