Samsung makes some great hardware. The company's TVs and cell phones are top notch.
However, Samsung has terrible customer service and product support. They'll release a phone and they will forget all about it. Call them up with any issues only to find that you're SOL.
The problem companies like Samsung and LG have yet to realize is that customers are looking for more than quality hardware, they also want quality software and a company that is willing to back its products, especially smartphones.
I'm sure the Samsung tablet will be a fantastic piece of hardware, but as usual, it will fail on a software and support front and will be left in the dust by the technologically inferior iPad.