Operating System won't install

Alright so I am going to try and make this as detailed as possible. I run on a MacBook Pro Intel based. 10.5 Leopard. I needed to wipe out my hard drive and restore my mac to the factory state. I got some instructions on the apple website and I followed them perfectly. here is exactly what i was told to do and this is what i did do. I inserted the restore cd that was in the box along with my mac book when i first bought it. then when i restarted it i pressed "C" this triggered it to load from the cd that i had put in. the apple logo came up with the spinning dial underneath it. I selected English and clicked continue. then I picked Erase and Install. The screen came up and said checking dvd to see if its stable something like that. after that completed it began installing. the bar only moved a little bit and my mac shut off. i tried again and the same thing happened. Can someone please help. Thanks

Does it boot into your old OS?

Does it ever ask what hard drive/partition you want to "Erase & Install"



Not sure if it will help, but try resetting: PRAM & SMC

PRAM: Resetting your Mac's PRAM and NVRAM
SMC: Intel-based Macs: Resetting the System Management Controller (SMC)

No it never goes to an old os.

and neither of the things you told me to do worked.

yes, and i picked "erase and install"

what does it do when you try to start it now?

Was it on battery at the time (I know dumb question, but I gotta ask)

chas_m said:

Was it on battery at the time (I know dumb question, but I gotta ask)

Click to expand...

"Is it pluged in" is the first question I always ask when trouble shooting any powered device. The second is " Are you sure"

Clay

yes, it was plugged in.

yes, i am sure cause it prompts you to do that a lot.

when i boot it goes to the apple logo with the dial underneath it and then tries to install the OS again. It's to the certain point now where it will actually start to install it but the bar won't move at all.

I bought this from best buy and purchased the black tie protection i believe this will be a job for them. haha.

Before you install the OS avter you press C to boot of the DVD have you done a hard drive repair with disk utility? That usually points out any major issues. And if it does point something out, write it down so when you take it in to get repaired you have a starting point for them to fix it.

i checked the hard drive and it came back saying it was okay.

If there is no data on the HD that you need you could try repartitioning it to an empty OSX partition before installing.