Awesome customer service

Joined
Feb 3, 2010
Messages
22
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1
Location
Atlanta, Georgia, USA
Your Mac's Specs
Macbook Pro 2.8 unibody
Great customer service story!

I bought my first Macbook Pro only a week ago. Unfortunately, I tried loading Windows and my entire hard drive was wiped clean. I took it to my local Apple Store in Atlanta and, although they were pretty certain that the hard drive was still good, they sent me home with a brand new computer and a free 500 gig external hard drive. What could have been a sour situation turned out to be a good experience and another thumbs up for Apple.

Of course I will start backing up everything on my new external hard drive now.
 
Joined
May 19, 2009
Messages
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Location
Waiting for a mate . . .
Your Mac's Specs
21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
Backing up IS THE WAY TO GO
And have a look at SuperDuper or Carbon Copy Cloner.
As much as Time MAchine is a good strategy and does a great job, in case the HD falis again, its advisable to have a bootable copy. Time Machine doesnt support this as the other 2 do.
I have a small partition as a bootable clone using SD and back up mu system with that as well.
Better to be safe than sorry.
But well done with the deal from 
Good to hear stories like that every now and then :)
 
Joined
Feb 19, 2010
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Location
Roc NY
Your Mac's Specs
15" MBP,2.53 GHz,4gb RAM....32 GB Ipod Touch 3G.....5th gen Ipod video 30 gb..
nice!!! and congrats!!!
 
OP
M
Joined
Feb 3, 2010
Messages
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Location
Atlanta, Georgia, USA
Your Mac's Specs
Macbook Pro 2.8 unibody
Thanks for the info Tat - I'll look into that.
 
Joined
Dec 19, 2009
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Your Mac's Specs
MBP 13, 2.4, 8GB, 120GB SSD OCZ
So you're saying that might be one of the ways my MBP 13 was available on refurb...somebody did something stupid to their notebook.

I keed =P
 

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