- Joined
- Dec 29, 2009
- Messages
- 15
- Reaction score
- 0
- Points
- 1
- Location
- London
Hey there,
On the 31st of Jan i went out and bought a 27" Core i5 iMac. All was great until about 7 days later when i started getting intermittent flickering at the top of my screen. It's not regular enough to film it and i'm still within my 14 day exchange period. But i have a dilema: AppleCare told me i can get a repair, or get an exchange. Of course, I understand that i could get one that is just as bad, if not worse as an exchange - but in contrast it could take ages to repair, i get the machine back and the problem's not been fixed, they merely 'think' they fixed it. The AppleCare rep said that repairing it would consist of a replacement screen but it's not even known whether it is the screen that's causing the problem. In other words, should i get an exchange for a brand new one now before my 14 days is up, or should i get it repaired and quite frankly, run a high risk of achieving nothing? If i could get a refund without losing 10% of it's value i'd get a refund and wait to be honest but that doesn't seem to be viable
On the 31st of Jan i went out and bought a 27" Core i5 iMac. All was great until about 7 days later when i started getting intermittent flickering at the top of my screen. It's not regular enough to film it and i'm still within my 14 day exchange period. But i have a dilema: AppleCare told me i can get a repair, or get an exchange. Of course, I understand that i could get one that is just as bad, if not worse as an exchange - but in contrast it could take ages to repair, i get the machine back and the problem's not been fixed, they merely 'think' they fixed it. The AppleCare rep said that repairing it would consist of a replacement screen but it's not even known whether it is the screen that's causing the problem. In other words, should i get an exchange for a brand new one now before my 14 days is up, or should i get it repaired and quite frankly, run a high risk of achieving nothing? If i could get a refund without losing 10% of it's value i'd get a refund and wait to be honest but that doesn't seem to be viable