touch 2nd Gen No sound or volume indicator

I bought a refurbished 2nd generation touch 2 months ago. It keeps losing the sound. I can't adjust the volume when this happens.

So a song won't have the slide bar on the bottom to control the sound. Also, the volume control on the side doesn't respond. This happens with music, podcasts and games.

I use it a lot with an iHome iH16G. I don't think its related and I didn't find any problems with the model.

If I restore it, then it works. I have had to restore it twice today. I have restored from backup and as a new ipod. Neither has helped.

Any ideas? Or is it time to call Apple?

you have already tried everything i can think of so...Give apple a call.

Clay

This used to happen to me. Just restart the ipod by holding down the bottom (home) button, and top button. It's happened twice in 4 months. it shouldn't happen at all, but if I reset it, and it fixes things. You will not have to restore anything, it is like hitting the reset button on a computer.

ShawnBoucke said:

This used to happen to me. Just restart the ipod by holding down the bottom (home) button, and top button. It's happened twice in 4 months. it shouldn't happen at all, but if I reset it, and it fixes things. You will not have to restore anything, it is like hitting the reset button on a computer.

Click to expand...

if doing a full restore as a new device doesn't fix that problem then a hard boot isn't going to. Sounds like more then a bandaid is needed.

Clay

if doing a full restore as a new device doesn't fix that problem then a hard boot isn't going to. Sounds like more then a bandaid is needed.

Clay

Click to expand...

I did a full restore when my sound stopped working, and it didn't fix it but the restart did fix it. I do not know why one worked and not the other, but then again, I don't know why the sound just stops working. There is no harm in trying.

That's a fine point. It is strange that a boot works but restore doesn't but hey as long as it worked who cares right ?

Clay