Can I get compensation from Apple for loosing my email data?
I've been running a 'bodge it' email system for my small company (of 1) via Yahoo as I could access mail from the web and Iphone, I had not been running an email client on a computer to access mail.
However I wanted my emails to come from a non yahoo address (I have a company info@ email address) and I wanted more of a back up of them than just being on the yahoo server.
So I brought a nice shinny MacBook Air in the thought that I would always be with one or the other so I did not need a web access from other machines, I also thought that I could then back up the laptop including the mail.
I got as far as downloading 3000 emails into my email client on my Air from yahoo but got stuck routing emails back out via my 'info' account.
I went to an Apple Store business team member so they could sort out my email and email back up system.
The Apple man ended up deleting 3000 of my emails from not just the Air but also from the yahoo account by removing the yahoo account from the Air email client.
The store has now sorted out the email system, but the loss of the last years emails may cause my business big issues and as best will make me look unprofessional and disorganised as a....wait for it....Project Manager.
The store is not disputing that the email loss it their fault, and they are talking compensation but what is reasonable?? Has anyone been through this with them?
I've been running a 'bodge it' email system for my small company (of 1) via Yahoo as I could access mail from the web and Iphone, I had not been running an email client on a computer to access mail.
However I wanted my emails to come from a non yahoo address (I have a company info@ email address) and I wanted more of a back up of them than just being on the yahoo server.
So I brought a nice shinny MacBook Air in the thought that I would always be with one or the other so I did not need a web access from other machines, I also thought that I could then back up the laptop including the mail.
I got as far as downloading 3000 emails into my email client on my Air from yahoo but got stuck routing emails back out via my 'info' account.
I went to an Apple Store business team member so they could sort out my email and email back up system.
The Apple man ended up deleting 3000 of my emails from not just the Air but also from the yahoo account by removing the yahoo account from the Air email client.
The store has now sorted out the email system, but the loss of the last years emails may cause my business big issues and as best will make me look unprofessional and disorganised as a....wait for it....Project Manager.
The store is not disputing that the email loss it their fault, and they are talking compensation but what is reasonable?? Has anyone been through this with them?