Hi, I'll try to explain, not very good english sorry.
I had a recent problem with an internal customer wich is having a situation with an excel datasheet(he has a MacBook), cust said he sent the file.xlsx to a partner to modify some columns right in this file (partner's using a PC), everything ok until parner sent back file to him it shows N/A in many columns, sent file to my account and I openned it with no problem at all . 5 minutes after opening-closing same file everything get normal again in Mac Book the worst part is that I looked totally bad using the classic"this is due to a system error normally or SW failiure, bla bla bla" of course he swallowed it complete.
¿Is there a reasonable explanation for this kind of xtrange situations? ¿Is it a compatibility problem possible?
I had a recent problem with an internal customer wich is having a situation with an excel datasheet(he has a MacBook), cust said he sent the file.xlsx to a partner to modify some columns right in this file (partner's using a PC), everything ok until parner sent back file to him it shows N/A in many columns, sent file to my account and I openned it with no problem at all . 5 minutes after opening-closing same file everything get normal again in Mac Book the worst part is that I looked totally bad using the classic"this is due to a system error normally or SW failiure, bla bla bla" of course he swallowed it complete.
¿Is there a reasonable explanation for this kind of xtrange situations? ¿Is it a compatibility problem possible?