Trouble with bluetooth mouse (Boot Camp)

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Jan 8, 2010
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Hey! I'm in need of some help for my Dell BT Travel Mouse.
I just bought a MacBook Pro about a week ago, and installed WinXP SP2 through Boot Camp. Everything has worked fine up until this morning when my BT mouse suddenly stopped working on both Mac OS X and Windows.

I fixed the problem on the Mac OS X by trashing a preference file, and the mouse now works perfectly.

It still does not work on Windows, though. When I try to install it, it locates the mouse, connects, but the system tray displays the following message: "A problem occured during hardware installation. Your hardware might not work properly".

I have a feeling it is a software problem. I tried reinstalling the Boot Camp software, but it didn't work.

Does anyone have an idea what I should do?

Thanks!
 
Joined
Dec 27, 2009
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Wet Coast
Your Mac's Specs
15" MBP, 2.53 GHz, 4GB Ram, 250GB HD > 2TB TC > 16GB iPhone 3G
Uninstall it and try reinstalling the windows drivers?
 
Joined
Jul 15, 2008
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I'm having the same problem, which preference file did you delete? Have you solved it on Windows?

Thanks!
 
Joined
Sep 18, 2008
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Cairo
Your Mac's Specs
13" 2015 MacBook Pro Retina / 15" 2010 MacBook Pro
Have you tried updating Boot Camp to 3.1?
 

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