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- Jan 6, 2010
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My friend has a MacBook Air (Early 2008). It is running Leopard with the latest updates. Every time it is booted up it passes the grey screen and Apple screen, but then goes to an error screen (black and white) that is a kernel log (I think). It says restart your computer, but then when that happens the same thing happens again. I already tried clearing the NVRAM and the PRAM but it didn´t do much. Now, I can hear the startup sound and before I couldn´t. I tried booting into Safe Mode, but it didn´t seem to work. Does anyone have any suggestions that might be able to get me to boot into OS X for me to be able to troubleshoot the issue. On the forums, all of the people who get kernel panics seem to get them while they are booted into OS X. It would be great if someone could help me out by posting some links or instructions. My friend has a lot of important files on the Air and it would be devastating if he lost them. Thank very much for your help and I hope this issue can be solved.