iPod Touch isn't recognized by computer

Hello all.

I have an iPod Touch (16gb). A few weeks ago, the HD on my Macbook Pro crashed. It had Mac OSX Snow Leopard, but when they returned it to me I noticed it does not have Snow Leopard anymore.

Now when I plug my iPod into my computer, it is not recognized by itunes, nor does it show the charging screen. What can I do?

I'm wondering if they damaged the USB port while servicing the Macbook (I assume they replaced the hard drive?). Do you have anything else at all that you can test in the USB port to see if it is working?

Yes the USB slots work as my other iPod and Camera work there.

ajagor92 said:

Yes the USB slots work as my other iPod and Camera work there.

Click to expand...

Alrighty. How about the cable you are using? Will the iPod Touch charge if you use the cable with the electrical outlet adapter?

In addition, try updating iTunes if you don't have the most current version.

make sure that the USB is plugged into the back of the computer.

I have the current version of everything. Other ipod works with cord so that's not the issue either.

ajagor92 said:

I have the current version of everything. Other ipod works with cord so that's not the issue either.

Click to expand...

Try creating a new user and log into that user. See if the iPod is recognized by iTunes that way. If it is not, I fear your iPod may be busted.