Can anyone help me please?
I’m trying to sort out a friend’s Macbook. (about 3 years old -OS X).
There is a major boot problem and it just gets the dreaded flashing question mark.
I have looked at various postings and tried them all to no avail so am I right to suspect a hard disk failure?
With the Re-install disk in this is what happens....
At the Mac OS X Installer Window, I go into Utilities/Disk Utilies from the top toolbar, machine making lots of rattling noises and eventually a new Disk Utility window opens.
On the left hand side of this screen the hard disc icon says 4.7 GB MATSHITACD-RW CW-8221
Below this appears the Mac OS X install disk
If I highlight the Matshitacd , and then click FIRST AID, the only option I get is VERIFY DISK PERMISSIONS, all other options are greyed out. If I click this I get a message saying First Aid Failed....No Valid packages.
(This doesn’t surprise me as I can’t believe that this is the main hard drive as it says total capacity 4.7GB and against Write Ability is says Read Only - Unknown).
Has anyone any other ideas please?
I’m trying to sort out a friend’s Macbook. (about 3 years old -OS X).
There is a major boot problem and it just gets the dreaded flashing question mark.
I have looked at various postings and tried them all to no avail so am I right to suspect a hard disk failure?
With the Re-install disk in this is what happens....
At the Mac OS X Installer Window, I go into Utilities/Disk Utilies from the top toolbar, machine making lots of rattling noises and eventually a new Disk Utility window opens.
On the left hand side of this screen the hard disc icon says 4.7 GB MATSHITACD-RW CW-8221
Below this appears the Mac OS X install disk
If I highlight the Matshitacd , and then click FIRST AID, the only option I get is VERIFY DISK PERMISSIONS, all other options are greyed out. If I click this I get a message saying First Aid Failed....No Valid packages.
(This doesn’t surprise me as I can’t believe that this is the main hard drive as it says total capacity 4.7GB and against Write Ability is says Read Only - Unknown).
Has anyone any other ideas please?