- Joined
- Feb 10, 2008
- Messages
- 92
- Reaction score
- 0
- Points
- 6
- Location
- Dallas, but school in Arkansas
- Your Mac's Specs
- 15" MBP 2.2 2GB
I just thought I'd share my Apple experience.
The computer is in my sig.. I go to wake it up from sleep about 5 days ago, and the display would not turn on. I tried resetting it, playing with the brightness keys, and even looking at the display in the light and there was nothing, even though I could hear the computer boot and everything. I did a little digging on Google and I found this:
MacBook Pro: Distorted video or no video issues
So I felt an overwhelming feeling of relief, because I had already worked out selling this thing on ebay for parts and buying something else in my mind because I knew the video/logic board was done. So I'm from Dallas, and I was going to Des Moines for Christmas, and I would have to take it to an Apple store there because I can't live without my compute for long. I took it there and before I was halfway done explaining the situation at the genius bar, the guy knew exactly what I was talking about. I had purchased the computer back in July of 2007, and the support page says that Apple will cover the failed chip as long as the computer is less than 3 years old, expired warranty or not. He took my computer in the back and ran some tests on it and it the 8600m GT chip did indeed fail. So they had to order a new logic board, I signed some stuff, and came and picked it up a few days later good as new. They even cleaned everything for me! The screen looks like new! I was very very happy with the support and service I was given. I spent 2 grand on this computer and I was cursing it when I thought it was done. And what do ya know, if there is a known problem, with nvidia or not, it seems as though Apple will acknowledge the problem and support their customers.
I just thought I'd share my experience with my MacBook Pro. The whole ordeal has reinforced my Apple loyalty.
Merry Christmas!
The computer is in my sig.. I go to wake it up from sleep about 5 days ago, and the display would not turn on. I tried resetting it, playing with the brightness keys, and even looking at the display in the light and there was nothing, even though I could hear the computer boot and everything. I did a little digging on Google and I found this:
MacBook Pro: Distorted video or no video issues
So I felt an overwhelming feeling of relief, because I had already worked out selling this thing on ebay for parts and buying something else in my mind because I knew the video/logic board was done. So I'm from Dallas, and I was going to Des Moines for Christmas, and I would have to take it to an Apple store there because I can't live without my compute for long. I took it there and before I was halfway done explaining the situation at the genius bar, the guy knew exactly what I was talking about. I had purchased the computer back in July of 2007, and the support page says that Apple will cover the failed chip as long as the computer is less than 3 years old, expired warranty or not. He took my computer in the back and ran some tests on it and it the 8600m GT chip did indeed fail. So they had to order a new logic board, I signed some stuff, and came and picked it up a few days later good as new. They even cleaned everything for me! The screen looks like new! I was very very happy with the support and service I was given. I spent 2 grand on this computer and I was cursing it when I thought it was done. And what do ya know, if there is a known problem, with nvidia or not, it seems as though Apple will acknowledge the problem and support their customers.
I just thought I'd share my experience with my MacBook Pro. The whole ordeal has reinforced my Apple loyalty.
Merry Christmas!