- Joined
- Dec 7, 2009
- Messages
- 7
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- Location
- Glasgow, Scotland
- Your Mac's Specs
- MacBook 13"
Alright, so, I have been tirelessly searching the blogosphere for a good few weeks but it seems no one has exactly the same problem as I do with my beloved MacBook. It is early 2008 model (I am going to give you as much info as possible as I'm not sure what is really pertinent). I am not well versed with computers, unfortunately.
My problems started a month or so back when I decided to upgrade to Snow Leopard. My wireless internet would stop working when I brought it back from sleep, or when I started it up... Or, anytime basically. It would either not detect the wifi at my home, or "connect" to it, only to have Safari or any other browser tell me I'm not actually connected to the internet. To add another symptom to the list, it can also now connect to the internet, and be really slow! Now, I have a WPA password on this, and other devices, including my smartphone (Nokia, incidentally) and my boyfriend's Toshiba laptop work flawlessly on the network. It is only my MacBook that has problems connecting to this wifi. Also, when I took my computer to uni with me, it had problems connecting to the secured (protected) wifi networks there. It is not a local issue. When I connect to the internet using an ethernet cable at home, my MacBook has no problems connecting and speed is not an issue.
When I took my MacBook to my local Apple Store, as you do, I was told that they could not replicate this problem with their wifi. However, the reason I believe this is, is because their wifi (the standard "Apple Store" network) is not password protected. It still intermittently showed "You are not connected to the Internet" from Safari, but they assured me this was due to their own wifi problems, and that when they took my computer in, they had no issues connecting to their wifi, and thus concluded there was no problem connecting to the internet.
So, basically, I am at a loss for what to do. Apple Store has effectively NOT helped me since they couldn't replicate the problem, and a recent formatting of my MacBook to both 10.5.2 and the Snow Leopard upgrade I bought shows me that this should be a hardware problem connecting to secure wifi networks. My question now is, what can I do about it?
Any help AT ALL is much appreciated.
My problems started a month or so back when I decided to upgrade to Snow Leopard. My wireless internet would stop working when I brought it back from sleep, or when I started it up... Or, anytime basically. It would either not detect the wifi at my home, or "connect" to it, only to have Safari or any other browser tell me I'm not actually connected to the internet. To add another symptom to the list, it can also now connect to the internet, and be really slow! Now, I have a WPA password on this, and other devices, including my smartphone (Nokia, incidentally) and my boyfriend's Toshiba laptop work flawlessly on the network. It is only my MacBook that has problems connecting to this wifi. Also, when I took my computer to uni with me, it had problems connecting to the secured (protected) wifi networks there. It is not a local issue. When I connect to the internet using an ethernet cable at home, my MacBook has no problems connecting and speed is not an issue.
When I took my MacBook to my local Apple Store, as you do, I was told that they could not replicate this problem with their wifi. However, the reason I believe this is, is because their wifi (the standard "Apple Store" network) is not password protected. It still intermittently showed "You are not connected to the Internet" from Safari, but they assured me this was due to their own wifi problems, and that when they took my computer in, they had no issues connecting to their wifi, and thus concluded there was no problem connecting to the internet.
So, basically, I am at a loss for what to do. Apple Store has effectively NOT helped me since they couldn't replicate the problem, and a recent formatting of my MacBook to both 10.5.2 and the Snow Leopard upgrade I bought shows me that this should be a hardware problem connecting to secure wifi networks. My question now is, what can I do about it?
Any help AT ALL is much appreciated.