- Joined
- Jun 22, 2008
- Messages
- 3,343
- Reaction score
- 213
- Points
- 63
- Location
- Forest Hills, NYC
- Your Mac's Specs
- 15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
This dilemma has been on my mind all day. I could quiet easily pretend that nothing has happened and re-book another session and take it form there, but I really feel somehwat upset that i have to go back to that store again , an embarassment that isn't my fault in the slightest. i will ask for a refund and do as someone suggested, and thats learn the mac through trial and error, firums and you tube etc.
this has left a very bad taste in my mouth.
As well it should. And sorry to say but, it's not Chad's fault. It's yours. Chad, is an blithering idiot. You however, should know better than Chad because you, are the customer. You were sold a product at face value and this wanna-be artistic schmuck who knows NOTHING about the company he works for (obviously) got you all shell shocked and too nervous to complain for some reason.
You march your butt back into that store, get someone in charge, and you tell him about Chad, and how he spoke to you in such a condescending way. While some of the Apple folk at some of these stores are absolutely revolting because of their practiced, emotionless mantra's and holier than though "because we work for Mr. Jobs" attitudes, you will find that there are also some really cool people too.
You can actually spot them. They stick out like a sore thumb, actually. Hopefully, those types make it to managerial positions. Please don't take this one experience and blame every Apple employee and think they're all the same. At the end of the day, they're around to take your money for a service in return. You were sold a product which works the way you think it does, and NOT how CHAD thinks it does. He's an @$$
A friend of mine back in NY wanted to sell me his One on One sessions for the year (last year) because he received it as a gift. I'm technically inclined, so I didn't need it but, my friend whom did attend a session or two, explained exactly how it worked, and it is exactly what YOU think it is supposed to be.
Chad needs to be let go. He is a HORRIBLE Apple employee and they don't want people like him running his mouth, misrepresenting them.... Period.
Report him.
Doug