Hello,
I'm having a problem with my MacBook Pro. Last night I left my laptop running when I when I went to sleep. This morning, the screen was black, and I was unable to wake it from sleep mode. So, I held down the power button to restart the computer. The computer starts up and there is a solid indicator light, but the screen remains black. I can hear the start-up chime, and it sounds like the computer is working, but, again, the screen remains black. I did have a DVD in the computer and was able to eject it (I don't know if that means anything).
The only other thing that I noticed was that my Power Adapter is staying orange. When I first try to turn on the computer it is green, but then promptly changes to orange. Occasionally the light will completely go out. I tried another Power Adapter, but it also stays orange.
If possible, I would like to get the files off of the computer. I am under some tight deadlines!
Thanks in advance for any help! I'm not super computer savvy. Let me know if more information is needed.
Thanks again.
I'm having a problem with my MacBook Pro. Last night I left my laptop running when I when I went to sleep. This morning, the screen was black, and I was unable to wake it from sleep mode. So, I held down the power button to restart the computer. The computer starts up and there is a solid indicator light, but the screen remains black. I can hear the start-up chime, and it sounds like the computer is working, but, again, the screen remains black. I did have a DVD in the computer and was able to eject it (I don't know if that means anything).
The only other thing that I noticed was that my Power Adapter is staying orange. When I first try to turn on the computer it is green, but then promptly changes to orange. Occasionally the light will completely go out. I tried another Power Adapter, but it also stays orange.
If possible, I would like to get the files off of the computer. I am under some tight deadlines!
Thanks in advance for any help! I'm not super computer savvy. Let me know if more information is needed.
Thanks again.