My InDesign and Illustrator will not open

Joined
Aug 3, 2009
Messages
25
Reaction score
0
Points
1
Your Mac's Specs
MacBook Pro 15" 3.06Ghz 4GB RAM 500GB HD 7,200RPM
My InDesign and Illustrator will not open. Photoshop will open but nothing else. I came into work today and they wont open. I am on a G5 running Leopard.


this is the error message I am getting when I try and open them.
error.jpg


I need help guys and gals, I can't get anything done at work without these programs.

EDIT: now the computer wont start at all and I get a turn signal clicking noise and the blinking question mark/finder folder. please help, I can't get anything done at work!
 
Joined
Oct 22, 2007
Messages
8,967
Reaction score
287
Points
83
Location
London
Your Mac's Specs
Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
Have you got the leopard disks or the disks that came with that G5

You will need to start up from an optical disk. Once you get to the install screen, choose Disk utility from the menu bar and run a disk repair and then a permissions repair.

Restart and see if it lets you back in
 
OP
W
Joined
Aug 3, 2009
Messages
25
Reaction score
0
Points
1
Your Mac's Specs
MacBook Pro 15" 3.06Ghz 4GB RAM 500GB HD 7,200RPM
well we tried that it is didn't show the harddrive, and that is also where the clicking is coming from.
 
Joined
Oct 22, 2007
Messages
8,967
Reaction score
287
Points
83
Location
London
Your Mac's Specs
Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
Then, I am afraid it sounds like a dying or dead drive.

You could check the connections to the drive, some people have also got a disk temporary back by freezing it and putting it back in gain.

But don't get your hopes up I am afraid.
 
OP
W
Joined
Aug 3, 2009
Messages
25
Reaction score
0
Points
1
Your Mac's Specs
MacBook Pro 15" 3.06Ghz 4GB RAM 500GB HD 7,200RPM
we are in the process of pulling it, and checking the connections. I will get back to you all.
 
OP
W
Joined
Aug 3, 2009
Messages
25
Reaction score
0
Points
1
Your Mac's Specs
MacBook Pro 15" 3.06Ghz 4GB RAM 500GB HD 7,200RPM
update, it was the hard drive. we had to end up getting a new one and reformatting it and uploading all the software again. lost about three days of work time.....lame.



thanks for the help louishen
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top