New iMac won't connect to new Canon MP490 printer

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Nov 15, 2009
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Please help us connect out new iMac purchased at the Apple Store to the Canon MP 490 all in one printer we got with the computer (same store). We have followed the manual (twice) and have gone to the Canon website to download drivers but after all of that, the computer still doesn't recognize the presence of the printer.

I would think this to be a simple process but it's driving us nuts!
 

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