- Joined
- Nov 1, 2009
- Messages
- 19
- Reaction score
- 0
- Points
- 1
I was an Apple user since 1984 and switched to XP about 6 years ago, because the new Apples wouldn't support my expensive SCSI device.
As that PC and peripheral became obsolete, I decided to return to Apple. For what it's worth I like Apple and indeed am enjoying my new Imac.
What's disturbs me however is the company's lack of consideration for customers. This was previously demonstrated with the early iphones when the early adopters were left with an obsolete device just a few months after the product launch.
My experience was not as gross but very costly. I purchased in early October a "top of the line" Imac. I knew there might be newer ones coming but the company in its top secret mode didn't give a hint; didn't discount old models; and seemed to be on hold until next year.
I was therefore quite amazed to find that my top of the line model became the entry level in mid November at $700 less in cost.
The moral of the story is that Apple, one of the most profitable companies in the world won't hesitate to scam it's customers--they do something for those purchasing within 10 days of the change but nothing for others I'm told.
In the PC world there are many many options, prices are driven down by competition and much better value for power available--albeit without the nice bells and whistles of Apple OS.
I've suggested to Apple (no response) that they signal new models by discounting and perhaps earlier announcements. This would give their loyal (and disloyal) customers the choice of waiting for new models or getting a deal on the older ones. I'm sure there are numerous other purchasers who have been similarly bruised by this company who will consider other options next time they purchase--I certainly will.
Cycledoc
As that PC and peripheral became obsolete, I decided to return to Apple. For what it's worth I like Apple and indeed am enjoying my new Imac.
What's disturbs me however is the company's lack of consideration for customers. This was previously demonstrated with the early iphones when the early adopters were left with an obsolete device just a few months after the product launch.
My experience was not as gross but very costly. I purchased in early October a "top of the line" Imac. I knew there might be newer ones coming but the company in its top secret mode didn't give a hint; didn't discount old models; and seemed to be on hold until next year.
I was therefore quite amazed to find that my top of the line model became the entry level in mid November at $700 less in cost.
The moral of the story is that Apple, one of the most profitable companies in the world won't hesitate to scam it's customers--they do something for those purchasing within 10 days of the change but nothing for others I'm told.
In the PC world there are many many options, prices are driven down by competition and much better value for power available--albeit without the nice bells and whistles of Apple OS.
I've suggested to Apple (no response) that they signal new models by discounting and perhaps earlier announcements. This would give their loyal (and disloyal) customers the choice of waiting for new models or getting a deal on the older ones. I'm sure there are numerous other purchasers who have been similarly bruised by this company who will consider other options next time they purchase--I certainly will.
Cycledoc