- Joined
- Dec 13, 2007
- Messages
- 72
- Reaction score
- 4
- Points
- 8
- Location
- Toronto, ON
- Your Mac's Specs
- White MacBook | Core2Duo 2.2GHz | 4GB RAM | 120GB HDD | OS X 10.6.2
Hi!
I've got an HP LaserJet P3005 printer in my office at work that's connected to my Intel-based MBP there running Leopard 10.5.8 that, a couple of days ago, decided not to work any more (I think it was due to the latest security update -- not too sure).
So here are the symptoms and the fixes I've tried:
Symptoms:
-sees the printer (shows green light with "IDLE/Default" status), but when you try to print it shows "Connecting..." and the the error "Printer busy (status 0xe00002e9)" -- which I've googled but haven't gotten anything useful from it
-if I disconnect the USB cable, the status is reflected in the OS (i.e. it'll show the red light with disconnect/offline status)
-using the HP Config Utility, I can print the printer's config info (but obviously that is of no use to me unless I want multiple copies of the config page only )
Things I've tried:
-restarting
-plugging the USB cable into different ports
-using a different USB cable
-removed and re-added printer (which by the way, the OS detects without any problems)
-running "Software Updates" again which notified me of an HP printer driver update (installed, MBP rebooted, but still no luck...)
I really don't know what else to try anymore so was hoping maybe you guys might know something about it.
Thanks in advance!
-G
I've got an HP LaserJet P3005 printer in my office at work that's connected to my Intel-based MBP there running Leopard 10.5.8 that, a couple of days ago, decided not to work any more (I think it was due to the latest security update -- not too sure).
So here are the symptoms and the fixes I've tried:
Symptoms:
-sees the printer (shows green light with "IDLE/Default" status), but when you try to print it shows "Connecting..." and the the error "Printer busy (status 0xe00002e9)" -- which I've googled but haven't gotten anything useful from it
-if I disconnect the USB cable, the status is reflected in the OS (i.e. it'll show the red light with disconnect/offline status)
-using the HP Config Utility, I can print the printer's config info (but obviously that is of no use to me unless I want multiple copies of the config page only )
Things I've tried:
-restarting
-plugging the USB cable into different ports
-using a different USB cable
-removed and re-added printer (which by the way, the OS detects without any problems)
-running "Software Updates" again which notified me of an HP printer driver update (installed, MBP rebooted, but still no luck...)
I really don't know what else to try anymore so was hoping maybe you guys might know something about it.
Thanks in advance!
-G