Hi there everyone,
So recently alot of my internet applications have stopped working. I use airport. My internet is connected to my computer and I know this because both firefox and video games such as warcraft 3 work using internet connection and my network preferences says that I have an IP and full bars. So the internet applications that don't work are safari, itunes store, my sophos updates, my software update (I am missing like 6 months worth of updates), etc. When I try to use the internet with these applications it will just say to check my internet connection or that I am not connected to the internet. I thought maybe it was a virus even though I have not known anyone I know that has a mac to ever have had a virus yet. So I went out and bought norton anti-virus and it scanned my computer and found zero viruses. So my question is, does anyone know what is wrong with my computer or how on earth I can fix it? I don't know how to wipe the harddrive so if that's what needs to be done please instruct me to a page that shows me how or just tell me. Also my macbook is about 4 years old and the version, I believe, is 10.5.6? Sorry, I'm not on my macbook right now so I'm not exactly sure as to the current version but it should be around there. Thanks in advance for any help you guys offer!
So recently alot of my internet applications have stopped working. I use airport. My internet is connected to my computer and I know this because both firefox and video games such as warcraft 3 work using internet connection and my network preferences says that I have an IP and full bars. So the internet applications that don't work are safari, itunes store, my sophos updates, my software update (I am missing like 6 months worth of updates), etc. When I try to use the internet with these applications it will just say to check my internet connection or that I am not connected to the internet. I thought maybe it was a virus even though I have not known anyone I know that has a mac to ever have had a virus yet. So I went out and bought norton anti-virus and it scanned my computer and found zero viruses. So my question is, does anyone know what is wrong with my computer or how on earth I can fix it? I don't know how to wipe the harddrive so if that's what needs to be done please instruct me to a page that shows me how or just tell me. Also my macbook is about 4 years old and the version, I believe, is 10.5.6? Sorry, I'm not on my macbook right now so I'm not exactly sure as to the current version but it should be around there. Thanks in advance for any help you guys offer!