I am having problems with my Macbook and mobile broadband dongle. It is disconnecting several times a day and a message appears saying “You were disconnected from the PPP server. Try reconnecting.” I can then reconnect straight away but sometimes it’s just a couple of minutes before it disconnects again.
There is always connection available according to the 3Connect software so I don’t know where to start with this problem.
It had been working fine for about 2 weeks before this started happening and I have not changed any settings or installed anything new whatsoever since I installed the dongle. I am in an area with strong signal and the times when I can get connected it is generally a decent speed. Sometimes it works for a few hours with no problems and other times it disconnects every couple of minutes and Ill end up getting fed up of reconnecting.
I thought maybe the recent stormy weather was having an effect but it has since cleared and the problem is still there. My Mac and dongle have been in the same place in my house since I first installed it so It can’t be anything related to location.
Every now and again it disconnects and the message appears but then the dongle connects again automatically and the 3Connect software tells me that it isn’t connected. The software then doesn’t work properly until I restart my Mac.
I have a monthly contract with 3 and the dongle is a Huawei E1550.
I am using an Intel core duo Macbook and Snow Leopard. I had some problems installing the modem originally because of SL but installing Rosetta seemed to do the trick.
Also, (in case it makes a difference) I sometimes get asked to enter my pin by the 3Connect software but I have not been given a pin at any point and don’t know what this would be for. I cancel the request to enter a pin then carry on as normal!
Hope you can help, Cheers!
There is always connection available according to the 3Connect software so I don’t know where to start with this problem.
It had been working fine for about 2 weeks before this started happening and I have not changed any settings or installed anything new whatsoever since I installed the dongle. I am in an area with strong signal and the times when I can get connected it is generally a decent speed. Sometimes it works for a few hours with no problems and other times it disconnects every couple of minutes and Ill end up getting fed up of reconnecting.
I thought maybe the recent stormy weather was having an effect but it has since cleared and the problem is still there. My Mac and dongle have been in the same place in my house since I first installed it so It can’t be anything related to location.
Every now and again it disconnects and the message appears but then the dongle connects again automatically and the 3Connect software tells me that it isn’t connected. The software then doesn’t work properly until I restart my Mac.
I have a monthly contract with 3 and the dongle is a Huawei E1550.
I am using an Intel core duo Macbook and Snow Leopard. I had some problems installing the modem originally because of SL but installing Rosetta seemed to do the trick.
Also, (in case it makes a difference) I sometimes get asked to enter my pin by the 3Connect software but I have not been given a pin at any point and don’t know what this would be for. I cancel the request to enter a pin then carry on as normal!
Hope you can help, Cheers!