Red/Yellow screen

Joined
Apr 21, 2007
Messages
1,174
Reaction score
23
Points
38
Location
Sydney, Australia
Your Mac's Specs
13" MBP, 2.26GHz, 8gb RAM
My friend bought a brand new 15" MBP on the weekend and yesterday during a lecture this happened:
photoisk.jpg


Funny how the pinwheel is the only thing that has the right colour... anyway, the whole system was locked and she had to hold the power button down for at least two minutes before it turned off. She started it up again and everything was working fine... she hasn't been able to recreate the problem since.
She took it back to the place she bought it this morning but they couldn't replace it since they couldn't get it to do it again, which I expected.

All I really want to know is - what caused it and should she expect it to happen again?

She has a rubber keyboard protector over the keys. Could that have caused an overheating issue or something?
 

bobtomay

,
Retired Staff
Joined
Dec 22, 2006
Messages
26,561
Reaction score
677
Points
113
Location
Texas, where else?
Your Mac's Specs
15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
?? - That really looks like a video issue whether hardware or driver - ??

Taking that long to power off makes it unusual though. Seems like I recall an ATI driver in the late 90's that when it crashed, I had to pull the power cable to turn the machine off.

Of course, I haven't read or heard about video driver issues like this related to Macs since I've started using them which would lead me to hardware. Am thinking I might keep track of temps for awhile.

Just as a side note, I've had two total system lockups on my now 33 month old MBP, both in the first 3 months of owning it. It could be just a one time glitch, it is still a computer after all.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top