Mail not being able to find the SMTP server

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hi there,

I am trying to create a new mailbox account but Mail cannot find the SMTP server and refuses to send emails. It is a pop account and it can find the incoming server ok. I know that the SMTP server is ok because I can send emails from a webmail version of the account but in Mail..nada.

Does anyone know why Mail is not finding the server?

Many thanks

Shark
 

vansmith

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Are you sure you typed in it correctly? I have found that people frequently misspell the SMTP/POP/IMAP server if they are experiencing connection issues.
 
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I've definitely spelt it the right way. Checked it and rechecked it like I've got OCD.
 

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