Macbook battery is dead!

DeShaunz said:

Okay Ive had my 1st gen unibody Macbook for 8 months now and the battery was working great this morning but now it's not charging and I'm sure it's done for. I already tried to reset it or whatever it's called. So my question is should I just call Apple up because it's not an Apple Store anywhere around here. And does it cost money to call them?

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DeShaunz said:

By the way I got my Macbook from Best Buy so I know I can't take it there.

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chscag said:

You can call Apple toll free at their service support phone numbers. However, if you did not purchase Apple care, your free support by phone expired after 90 days. If you have Apple care, you have phone support for 3 years.



Why not? Best Buy is an authorized Apple service repair facility. They can replace the battery under warranty just as easily as Apple can. If the battery is in stock, they'll do it at the "GEEK" counter. If not in stock, you'll have to wait until it comes in.

Regards.

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Sur3Mac said:

Hi, read this, and maybe it'll help.

If it's a known problem like they say it is, then I don't think it matters where you bought it, (at least, in my country it doesn't) they'll still replace it under warranty.

And yes, it costs money to call them... what doesn't these days ;D

Good luck

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