Disk Utility can't fix disk

Hi I recently bought a Simple Tech 500 Gb external hard drive and it went on the frits one day and know when i make repairs it says:

Repairing disk for “Simple Drive”
Mounting Disk(S,"Checking HFS Plus volume.",0)
Checking Extents Overflow file.
Checking Catalog file.
Invalid node structure
Rebuilding Catalog B-tree.
The volume Simple Drive could not be repaired.

Error: The underlying task reported failure on exit (-9972)

Disk Utility stopped repairing “Simple Drive” because the following error was encountered:

The underlying task reported failure on exit
Repair attempted on 1 volume
0 HFS volumes repaired
1 volume could not be repaired

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Can you help me please

Your SimpleTech drive should still be under warranty if you recently purchased it. Either take it back to the store where you purchased it and get a refund or another drive. Or, you can contact SimpleTech and ask for a RMA.

(SimpleTech warrants their drives for three years.)

If you have critical data on the drive you might want to try using recovery software that may or may not be able to get your data back: Data Rescue II is generally good at recovering data.

Regards.

chscag said:

Data Rescue II is generally good at recovering data.

Click to expand...

I would second that. It has saved my bacon more than once...

Disk utility doesn't fix anything. Don't waste your time with it.

XJ-linux said:

Disk utility doesn't fix anything. Don't waste your time with it.

Click to expand...

Seems to work for most things for me...

If you can get the files off the drive one way or another, a simple reformat of the drive may resolve the issues with the drive. I've had this happen and reformatting resolved the issue. An App like DataRescue II can even recover data AFTER the drive has been re-formatted, but it is always best to try before you reformat.

EDIT: Why is there a completely unrelated Poll at the top of this thread?

Particularly as there are no non-iMac options and some of don't like glossy toys.