Hello, I came here to post an issue I am having with my new iPhone 3GS, and to explore the possibility that this issue is not only effecting myself.
The issue itself is not easy to explain, but I shall give it my best. What happens is that when sending an SMS text message to one and only one particular contact, I receive the error message, "Message send failure." My initial belief was that it was due to signal strength being minimal and so I went outdoors to boost it to full. This proved to be in vain as the same message showed that message was unable to send. I then thought perhaps since I happened to text this individual more than any of my other contacts, I wondered if I had filled the outbox, and there simply no more room for new messages. Interestingly enough after clearing the chat history, I was able to send 1 text message to this contact. They replied, annoyed that I took so long to do so, but when I tried to reply to this message, I got the red exclamation point of doom and the message did not send. In a nutshell, I cant send a text to this person unless I delete the chat history each time I send them one.
So I called my service provider (Rogers) and the technical support guy told me that this issue is a known one, effecting many others and it deals with the iPhone software, and that they were still awaiting for Apple to advise them on what to do. Since there was nothing else I could do, I called Apple support and asked them if they knew anything about this issue. They said that they knew nothing about this issue and had never heard of it.
So what could it be? I mean if it is just the software on the phone, why is it only this contact, and why does the issue persist even after I delete them as a contact and send messages to that number? And if it's just Rogers, than why is it dependent on me erasing chat history? My own conclusion is that it's both - they meet somewhere in the middle and block the messages from being sent, and if that's the case, I'm upset. I can't get a replacement phone, because it would still be with Rogers and no other provider carries the device. So I come to you kind people searching for a possible fix for my iPhone blues.
Thanks for reading.
The issue itself is not easy to explain, but I shall give it my best. What happens is that when sending an SMS text message to one and only one particular contact, I receive the error message, "Message send failure." My initial belief was that it was due to signal strength being minimal and so I went outdoors to boost it to full. This proved to be in vain as the same message showed that message was unable to send. I then thought perhaps since I happened to text this individual more than any of my other contacts, I wondered if I had filled the outbox, and there simply no more room for new messages. Interestingly enough after clearing the chat history, I was able to send 1 text message to this contact. They replied, annoyed that I took so long to do so, but when I tried to reply to this message, I got the red exclamation point of doom and the message did not send. In a nutshell, I cant send a text to this person unless I delete the chat history each time I send them one.
So I called my service provider (Rogers) and the technical support guy told me that this issue is a known one, effecting many others and it deals with the iPhone software, and that they were still awaiting for Apple to advise them on what to do. Since there was nothing else I could do, I called Apple support and asked them if they knew anything about this issue. They said that they knew nothing about this issue and had never heard of it.
So what could it be? I mean if it is just the software on the phone, why is it only this contact, and why does the issue persist even after I delete them as a contact and send messages to that number? And if it's just Rogers, than why is it dependent on me erasing chat history? My own conclusion is that it's both - they meet somewhere in the middle and block the messages from being sent, and if that's the case, I'm upset. I can't get a replacement phone, because it would still be with Rogers and no other provider carries the device. So I come to you kind people searching for a possible fix for my iPhone blues.
Thanks for reading.