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Hey guys i was wondering if apples replacement policy is to replace due to specs or due to purchasing value:
For instance in December 2008 i bought my Unibody Macbook Pro and decked it out with all the trimmings i upgraded the RAM to 4 gigs and the Processor to 2.8 ghZ..which in all came up to 3400$ CA with apple care
Well now the new summer macbooks came out and the same model (with even more HD space) is the standard model and the upgraded model for 3400$ with apple care is a 3.06 ghZ processor and 4 gigs of ram
Now my macbook is dieing a slow painful death the harddrive is clicking and failing and the speakers are rattling and i am on my 3rd repair...the apple care specialist told me if it doesnt get fixed this time i get a new laptop
Using this example my question, do i deserve the NEW standard model which is what i have OR do i deserve the new UPGRADED model which is the value i paid originally.
To be honest i dont really care what the outcome is, but if I hear that i deserve the upgraded model i will probably fight to get it from them because of all the trouble/time/driving ive had to do to get this macbook fixed 3 times...
For instance in December 2008 i bought my Unibody Macbook Pro and decked it out with all the trimmings i upgraded the RAM to 4 gigs and the Processor to 2.8 ghZ..which in all came up to 3400$ CA with apple care
Well now the new summer macbooks came out and the same model (with even more HD space) is the standard model and the upgraded model for 3400$ with apple care is a 3.06 ghZ processor and 4 gigs of ram
Now my macbook is dieing a slow painful death the harddrive is clicking and failing and the speakers are rattling and i am on my 3rd repair...the apple care specialist told me if it doesnt get fixed this time i get a new laptop
Using this example my question, do i deserve the NEW standard model which is what i have OR do i deserve the new UPGRADED model which is the value i paid originally.
To be honest i dont really care what the outcome is, but if I hear that i deserve the upgraded model i will probably fight to get it from them because of all the trouble/time/driving ive had to do to get this macbook fixed 3 times...