I have an HP Dekjet 930C printer that I use with my iBookG4 (10.3.9) and when I print, the printer doesn't print in color or fine background grey print. I replaced the color ink cartridge and still no color prints. Black ink and text print well, but fine print on coupons for example that are in light grey printed from the internet either don't appear or come out very faintly even on the "best" print quality setting. I have the printer set to print in color, even color backgrounds. I'm sure all the settings are fine because it worked fine before. Do you think mostly likely I have a bad ink cartridge? Thank you for any insights.
Color and background printing problem
- Thread starter SJGUY99
- Start date
- Joined
- Jan 23, 2008
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- Location
- Keller, Texas
- Your Mac's Specs
- 2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Try another ink cartridge - preferably one that has not been refilled. I have had the same problem on numerous occasions with refilled HP cartridges - even when using the printer in Windows.
Also, try cleaning the 930C. I know the HP tools for Windows has a small utility which will clean, however, I don't know if that's available for OS X.
Manually cleaning around the cartridge seat is not recommended and usually doesn't work anyway.
Regards.
Also, try cleaning the 930C. I know the HP tools for Windows has a small utility which will clean, however, I don't know if that's available for OS X.
Manually cleaning around the cartridge seat is not recommended and usually doesn't work anyway.
Regards.
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