macbook: browser can't connect to the internet

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Jul 15, 2009
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can I anyone help me?
I'm the owner of a apartment and my apartment has a wireless connection provided for customers.
PC users seem to have no problem getting to the internet. But one of them is using Macbook which her browser can't connect to the internet while her msn messenger is working fine.
I tried to fix the problem but unsuccessful. what i did was getting through system preference to see if her setting is using proxy to connect to server at her office (my apartment doesn't require proxy). it was empty no user/password so i guess it was correct. Now i'm wondered what the source of the problem.
has anyone had this kind of problem?
 

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