- Joined
- Jul 3, 2009
- Messages
- 1
- Reaction score
- 0
- Points
- 1
Hello everyone,
We have a customer service e-mail address which all enquiries, etc comes through to. At the moment this e-mail account is monitoried, replied to etc from one IMac machine using Leopards standard Mail application. Due to the amount of enquiries we get I am going to take on another administration worker.
My question is how is it best for me to have 2 users using the same e-mail address from different machines? How can I avoid the same message being replied to twice, when a message is deleted how can I make sure it is deleted from the other persons inbox too? I suppose you can imagine a few other problems there would be to?
Is there a specialised program or way to do this? Any help would be appreciated.
Thanks ;D
We have a customer service e-mail address which all enquiries, etc comes through to. At the moment this e-mail account is monitoried, replied to etc from one IMac machine using Leopards standard Mail application. Due to the amount of enquiries we get I am going to take on another administration worker.
My question is how is it best for me to have 2 users using the same e-mail address from different machines? How can I avoid the same message being replied to twice, when a message is deleted how can I make sure it is deleted from the other persons inbox too? I suppose you can imagine a few other problems there would be to?
Is there a specialised program or way to do this? Any help would be appreciated.
Thanks ;D
