I just recently purchased web hosting, and I'm trying to access, or rather upload and edit what is there via FTP, but can't. I have almost zero knowledge of web servers and FTP, so to say I'm lost is an understatement. I purchased a web gallery software, and the company was able to upload it to my server. The hosting company is able to access it, but I can't. I can log in and see the data that is there, but anything I attempt to do, I receive the message "access denied." I have tried both Cyberduck and FileZilla. Due to others being able to access and edit with no issue, it's clearly something on my end. I have no firewall software running, and I've been unable to find anything in System Pref. or elsewhere that would be blocking me from uploading/editing data. Any ideas?