- Joined
- May 28, 2009
- Messages
- 2
- Reaction score
- 0
- Points
- 1
- Location
- Bloomington, Indiana
- Your Mac's Specs
- 15" MacBook Pro 1 (Unibody)
Hi all! About a month ago, I upgraded from my 13" White MacBook to one of the new 15" Pro 1's (with upgraded RAM). Yesterday, I dropped it. I bent over while holding the Pro in its Belkin Neoprene case. The case wasn't zipped quite all the way (about a 3 inch gap at the bottom) and the pressure of my computer against the zipper caused it to unzip and the Pro fell out. It dropped about 1.5 feet and it hit on my tile kitchen floor on the left top corner while closed.
The display housing corner is dented and the the impact caused the glass display to spiderweb crack from the top all the way to the bottom of the screen along the left half. It still works (I'm using it now) but the glass is cracked badly. Also, the aluminum is dented in the bottom left corner of the body, which causes the battery backing cover to slightly bubble out. All in all, not a pretty picture. The LCD screen is in perfect condition, though.
Today, I took it to a AASP and they told me that because of the unibody design (which is supposed to be SO great), the entire display housing will need to be replaced. There is no glass display cover replacement. Fixing the display housing is going to cost about $1400 through Apple.
The AASP told me that I can possibly plead with Apple for some help repairing (maybe they would pick up the cost of the parts??) since it seems that the computer should not have been damaged this severely by such a small impact. He told me that since its such a new computer, he hasn't seen enough to know is this type of damage is typical from an impact. However, I have literally dropped by iPod from a moving car, had multiple drops on my white Mac, and dropped my iPhone, all with minimal (cosmetic scratches and the like) or no damage. Since the Pro is such a new unibody design, apparently there are no 3rd parties that have developed parts yet. Apple is the only fix.
He also said to try Belkin and tell them that the faulty case design (the zipper literally unzips without touching the pull when pressure is applied to either side). Since the bad zipper "caused" the computer to drop, maybe they would pay for some of the repairs.
Does anyone have any advice? I just paid over $2000.00 for this computer and really don't want to have to shell out another $1400.00 for repairs. I had expected a little bit more durability from my Mac. One drop and its toast? C'mon, Apple, where is your design function-ability?! I just graduated from college , so any money I can save is going to be a big help to my future self ;D
If anyone has suggestions, advice, or magic fixes, please let me know!! Is this a common problem with impact damage concerning the new MBPs? I just can't believe I am that unlucky that I am the only one who has had this horrible problem. Thanks!
The display housing corner is dented and the the impact caused the glass display to spiderweb crack from the top all the way to the bottom of the screen along the left half. It still works (I'm using it now) but the glass is cracked badly. Also, the aluminum is dented in the bottom left corner of the body, which causes the battery backing cover to slightly bubble out. All in all, not a pretty picture. The LCD screen is in perfect condition, though.
Today, I took it to a AASP and they told me that because of the unibody design (which is supposed to be SO great), the entire display housing will need to be replaced. There is no glass display cover replacement. Fixing the display housing is going to cost about $1400 through Apple.
The AASP told me that I can possibly plead with Apple for some help repairing (maybe they would pick up the cost of the parts??) since it seems that the computer should not have been damaged this severely by such a small impact. He told me that since its such a new computer, he hasn't seen enough to know is this type of damage is typical from an impact. However, I have literally dropped by iPod from a moving car, had multiple drops on my white Mac, and dropped my iPhone, all with minimal (cosmetic scratches and the like) or no damage. Since the Pro is such a new unibody design, apparently there are no 3rd parties that have developed parts yet. Apple is the only fix.
He also said to try Belkin and tell them that the faulty case design (the zipper literally unzips without touching the pull when pressure is applied to either side). Since the bad zipper "caused" the computer to drop, maybe they would pay for some of the repairs.
Does anyone have any advice? I just paid over $2000.00 for this computer and really don't want to have to shell out another $1400.00 for repairs. I had expected a little bit more durability from my Mac. One drop and its toast? C'mon, Apple, where is your design function-ability?! I just graduated from college , so any money I can save is going to be a big help to my future self ;D
If anyone has suggestions, advice, or magic fixes, please let me know!! Is this a common problem with impact damage concerning the new MBPs? I just can't believe I am that unlucky that I am the only one who has had this horrible problem. Thanks!