- Joined
- Nov 5, 2007
- Messages
- 52
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- Location
- Chicago
- Your Mac's Specs
- 15" 2.2 GHz Intel Core 2 Duo MBP w/4GB of Ram
To those of you experiencing the Nvidia Graphics Chip set issue with your MBP- a warning to heed...
So I dropped off my MBP at the local Apple Store the other day. I told the "Genius" that my machine was exhibiting behavior consistent with the faulty Nvidia chip set. They said they would run some diags and get back to to me.
I received a call a few minutes ago from the Apple store telling me that they came to the conclusion that my "display was bad" and that they would have to send it in to get it replaced at a cost of 310.00. WHAT???? I told the guy that I knew I had the Nvidia chipset and that this should be covered under the recall. He goes on to say that certain serial #s were covered and that mine was not one of them so....
After a few moments of silence, he broke down and said, "I can understand how you could think that your problem is similar to the Nvidia one so I'll cover the cost of the repair." Oh really? BS.
The only reason he did that is because he realized in that moment of silence that I wasn't some rich, man with $$$$ to burn that wouldn't blink twice at shelling out 300 bucks and that I may actually contest the findings (as I was planning to do).
Moral of the story, If you believe your MBP is exhibiting the Nvidia problem and you take it for an eval, don't let them tell you what they told me and accept it. Tell them you need the serial # (if you don't have it recorded) so you can call Apple Corporate and confirm that your serial # is indeed not on the recall list. If they say, "forget about it, I'll cover it", you know they were full of it and just wanted to make an easy 300 bucks off of you.
Just thought I'd share that.
Peace.
So I dropped off my MBP at the local Apple Store the other day. I told the "Genius" that my machine was exhibiting behavior consistent with the faulty Nvidia chip set. They said they would run some diags and get back to to me.
I received a call a few minutes ago from the Apple store telling me that they came to the conclusion that my "display was bad" and that they would have to send it in to get it replaced at a cost of 310.00. WHAT???? I told the guy that I knew I had the Nvidia chipset and that this should be covered under the recall. He goes on to say that certain serial #s were covered and that mine was not one of them so....
After a few moments of silence, he broke down and said, "I can understand how you could think that your problem is similar to the Nvidia one so I'll cover the cost of the repair." Oh really? BS.
The only reason he did that is because he realized in that moment of silence that I wasn't some rich, man with $$$$ to burn that wouldn't blink twice at shelling out 300 bucks and that I may actually contest the findings (as I was planning to do).
Moral of the story, If you believe your MBP is exhibiting the Nvidia problem and you take it for an eval, don't let them tell you what they told me and accept it. Tell them you need the serial # (if you don't have it recorded) so you can call Apple Corporate and confirm that your serial # is indeed not on the recall list. If they say, "forget about it, I'll cover it", you know they were full of it and just wanted to make an easy 300 bucks off of you.
Just thought I'd share that.
Peace.
