I got my first Mac (Mac Pro) on Friday. Everything was going great until these green dots and lines started showing up on my monitors in the darker areas (whenever there is a dark image it would have these flickering green dots).
I called Apple Support and they want me to re-install my OS. This looks like a hardware issue to me but I will follow their advice. However first I had some questions:
1. If I reinstall my OS what happens to all the applications I have installed?
2. I use time machine on another drive so what should I do to restore after the OS re-install?
3. If this doesn't work I'll call Apple back but is there anything else I can try?
The machine is a 2009 quad mac pro with the radeon card, 8GB Ram from OWC.
Thanks!
I called Apple Support and they want me to re-install my OS. This looks like a hardware issue to me but I will follow their advice. However first I had some questions:
1. If I reinstall my OS what happens to all the applications I have installed?
2. I use time machine on another drive so what should I do to restore after the OS re-install?
3. If this doesn't work I'll call Apple back but is there anything else I can try?
The machine is a 2009 quad mac pro with the radeon card, 8GB Ram from OWC.
Thanks!