CD/DVD drive slot blocked (closed)

Hi everyone, my CD/DVD drive is empty and wont allow me to insert a cd/dvd into it. I have pressed eject and restarted a number of times but it doesn't want to play the game.

Has anyone got any advice besides pulling it apart or taking it back to where i bought it?

Cheers.

Mibs1

Restart the computer as it is booting up on the grey screen, hold down the mouse button, this will eject all media from the superdrive.

Well if I am understanding you correctly you can't slide the c/d into the slot. Well I had that problem a few weeks ago and I couldn't get the c/d to go in, it was like pushing back. Well I turned the computer off and then when I pressed the button to start it up again I gently pushed the c/d into the iMac slot and it went right in, no problem. Let us know if this worked for you.

Neither of those suggestions worked, but thanks anyway.
I think it may be a job for the technicians....